Manage your Jobsworth plan and licences

Plan & billing manages your Business’s Jobsworth subscription. It is separate from the Customer Invoices and payments you record for your own work.

Check the current subscription

1. Open Business Settings and choose Plan & Billing.
2. Open the plan-management view where offered.
3. Check the plan, monthly or yearly interval, licence count and displayed recurring total.
4. Review the next charge, renewal or access-end date.
5. Check the active logins and pending invitations included in licence usage.

Use the price and date shown in your Business’s review. Avoid relying on an old quote or a per-login figure without checking the full recurring total.

Change the plan or licences

1. Choose Change plan or licences.
2. Enter the intended plan, interval or licence quantity.
3. Review the displayed effect, timing and any payment required.
4. Confirm the reviewed change.
5. Check whether it is applied, scheduled, processing or awaiting payment.

A change awaiting payment does not mean the new plan is already active. Use the existing change’s recovery actions to finish it. A scheduled change can have a Cancel scheduled change action if you decide to retain the current arrangement.

Update the payment method

Use Update card or Add card and complete the secure card form. Follow any verification step and wait for confirmation. If payment needs attention, check the resulting billing status after updating the card rather than assuming the outstanding payment has already cleared.

Cancel or resume renewal

Choose Cancel renewal, read the end date and confirm the cancellation. Access continues through the displayed date. Resume renewal is available for eligible subscriptions that are set to end.

The first charge follows the card-backed trial shown during setup. Read its deadline and recurring terms before confirming; the subscription continues according to those terms unless renewal is cancelled.

What happens next

The billing view shows the resulting subscription state and any pending change. Changing login access and changing the subscribed licence quantity are related decisions, but they are not interchangeable actions.

If something goes wrong

Keep an uncertain change open and use its check or retry action. Check licence usage before attempting a reduction. If billing controls are unavailable, ask the person who manages the Business subscription; do not enter another Business’s billing flow to work around access.